-What are real guests saying about Tom Wood Nissan?-
"We have had nothing but great experiences with Tom Wood Nissan. From the initial purchase (with three young children, this is no easy task), to the vehicle orientation, and to the follow up service, my experiences have been great! We live over an hour away from this location, but the drive is worth it. When I bring in my 2013 Pathfinder for maintenance, they do an entire check on the car, fix a few bugs that may have popped up, and recognize me by face/name each time I'm there. I felt like I was working with friends, and not JUST a customer. I also decided to order new floor mats for my car. I was willing to place the order and pick them up another time, but they had them already in stock! And the offered me the online discount I had received when I purchased the car a few months before. Talk about service...I was thrilled! I expect my vehicle will last a long time, but when it's time to swap it for a new car, you can bet it will be a Nissan, and it will come from Tom Wood." Danica K., Veedersburg
"My car wouldn't start on Sunday in my garage so we had it towed to the nearest Nissan dealership. Being new in the area, I was not sure what to expect with this Nissan shop. From Monday morning when I touched base with them until today when I finally got my car back, they were EXCEPTIONAL! I couldn't have asked for better customer service. I highly recommend them and will be using them for ALL my services needed on my Maxima." Sandi G., Carmel
"In 2008, we bought a used Honda Odyssey from Tom Wood Nissan. Just a few weeks ago, we learned that it needed to have the transmission completely replaced and it only has 78,000 miles on it. Thankfully, we had purchased an extended warranty in 2006, so the repairs cost us nothing. For the past two weeks, we've been working with a service manager at Tom Wood Nissan, and I cannot tell you how excellent he has been. He has called me almost daily with an update, and has been very helpful in explaining status. Things took much longer to get done than he expected, but it wasn't upsetting at all because he was so good about keeping us informed. He returned all my calls immediately, and was very patient in explaining car things to me. He even looked up our VIN number and told us about a couple of factory recalls from Honda that we knew nothing about and he worked with the service manager at a Honda dealer to help get those repairs scheduled and taken care of as well." Amber S.
"I came to Tom Wood after 3 years of negligent service from another Indianapolis Nissan dealer. I was pretty disillusioned with Nissan in general and was prepared to take any offer in order to unload my car. I started in the service department. Todd spent almost 3 hrs running diagnostics and came up with a two step repair plan. I was introduced to Jessica in sales who worked to give me information about purchasing and leasing as well as an appraisal of my vehicle. Given the information presented to me I felt I owed Tom Wood service the opportunity to make the necessary repairs. Cory was my liaison. He even provided me with photos in case I wanted to pursue further action against the previous dealer. Every person I worked with treated me with kindness and respect and worked to solve my problem. I'm happy to say that only the first repair was needed; my car runs and handles beautifully and I couldn't be happier. Tom Wood lost a potential new car sale with me but I will continue to use this dealership and recommend them to others." Nate G.
"My wife brought her Murano into Tom Wood Nissan last week with the check engine light (we've never had any trouble before). I was a little nervous that they may try to cheat her since I wasn't there. But instead she said she talked to Cory when she dropped it off and he was very nice and didn't treat her like a stupid woman who didn't know cars. She actually said he was very nice and helpful. It was just a sensor that was out and it was under warranty, so no charges. He offered an oil change since she was due for one and told her to go the their website to get a coupon. Wow. They didn't try to charge her for extras. They even washed the car for her. Thanks for taking care of my wife and our car." Antonio R.
"I LOVE MY CAR!! After needing a new car with better gas mileage, I went tomwoodnissan.com. I was able to look through all of their inventory, see features, and even prices. I picked out a few cars I liked, and went to the dealership to test drive. Tom Wood Nissan's sales staff is amazing! They were able to help me narrow down my choices to the perfect car for me. Everyone I worked with is very helpful, professional, and knowledgeable. I took my car back a few weeks later to get the windows tinted, and once again I was impressed with the staff. Thank you Tom Wood." Shar
"Tom Wood Nissan is a wonderful place to buy a car. Not only was I impressed with the overall customer service, but the knowledge the sales people have is far beyond the competition. Searching for a car can be a bit stressful and overwhelming at times so I was looking for a dealership that could assist me with my trade and find me a practical yet good looking car. They carry both used and new vehicles so I had plenty to choose from. I have purchased 2 vehicles from them now and would recommend this dealership to anyone who is in the market for a new vehicle. I would give this dealership,sales people, service crew and the GM a 10 on a scale of 1-10, 10 being SUPERIOR! It's nice to have such a well-established dealership that I can trust just around the corner. Thank you, Tom Wood Nissan and all of the staff for such a memorable experience. You better bet I will be buying from you all in the future, as well as sending referrals." Lindsay
"Tom Wood Nissan took good care of us This is the second car I've bought here. Susie helped us this time and was super easy to work with. She seemed to have lots of info about the cars and didn't pressure me. Of course she said I was an easy customer because I already knew I wanted the Altima and had already done my research on-line. She gave me a good price without having to haggle. I recommend Tom Wood Nissan to anyone." Sam